One starting point, many symptoms.

Whether customers are frustrated, performance is stalling, agility is elusive, projects keep failing, or the organization can't pivot — misalignment is usually at the root. AH Discovery addresses your specific symptom through the lens of value alignment — establishing the clarity, shared understanding, and coordinated execution needed to move forward with confidence. Learn more.

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Anne

Principal Consultant

Our 5-step process.

Using Frameworks for Success™, we apply principles of Unified Value Management™ to help organizations get beneath the symptoms and build shared understanding around value, purpose, and how the operating context connects.

Value means the business, customer, operational, financial, and strategic outcomes the organization needs to create, protect, measure, and sustain.

Through focused, time-boxed cycles with leadership, selected subject matter experts, and relevant stakeholders, we establish the clarity, context, and coordinated understanding needed to move forward with confidence.

Clients begin realizing value after the first session through clearer insight, stronger alignment, and a practical foundation for informed decision-making.

DISCOVER & CLARIFY: Identify Focus Area and Establish Value Context

We identify the focus area, confirm value context, and synthesize leadership, SME, and stakeholder input into a graphical view.

Framework Part 1 of 3

DEFINE: Design the Value-Aligned Operating Model Foundation

Using RACI for operating model design – not project task management – we clarify capabilities, use cases, key activities, roles, accountability, decision points, risks, methodology, and where current or candidate technology, including AI, may enable the work.Framework Part 2 of 3

ALIGN: Optimize Operating Workflows and Value Flow

Derived from Steps 1 and 2, we develop operating workflow views that show how activities, roles, collaboration points, decisions, and technology should connect for higher performance.

Framework Part 3 of 3

ITERATE: Extend Operating Alignment Across Focus Areas

We repeat the process for additional focus areas to uncover dependencies, risks, opportunities, and capability gaps.

Deliverable: Expanded operating frameworks.

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ENABLE: Equip Leadership to Guide Execution and Sustain Value

We package the frameworks into a consolidated operating model guide that helps leadership communicate priorities, support adoption, manage risk, and inform downstream execution. Outcome: The client is positioned to lead adoption with structure, alignment, operating discipline, and stakeholder confidence – with lasting impact.

I'm Anne — I help organizations solve the challenges that are holding them back.

Anne Hartley is Founder and Principal Consultant of AH Consulting — called in when performance falls short, growth stalls, or organizations need the operational foundation to adopt AI with confidence. For nearly 30 years, Anne has helped organizations resolve the misalignment at the root of their most complex challenges. FRAMEWORKS FOR SUCCESS™, grounded in UNIFIED VALUE MANAGEMENT™, is the culmination of that experience — distilled into a proven, repeatable approach. The frameworks are co-created with your leadership team — a process that builds alignment, shared understanding, and team cohesion from day one, so the capability stays long after the engagement ends. And when the organization is truly aligned, AI integration becomes a natural next step — not a risky leap.

And yes, I'm known as "the hat lady"!

One starting point, many symptoms.

Anne

Our 5-step process.

DISCOVER & CLARIFY: Identify Focus Area and Establish Value Context

DEFINE: Design the Value-Aligned Operating Model Foundation

ALIGN: Optimize Operating Workflows and Value Flow

ITERATE: Extend Operating Alignment Across Focus Areas

ENABLE: Equip Leadership to Guide Execution and Sustain Value

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I'm Anne — I help organizations solve the challenges that are holding them back.

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We do it easy as 1, 2, 3!

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3

Send an Inquiry

Get a Quote

Set an Appointment

Let the numbers speak for themselves.

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Metric Coverage

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