AH Consulting – Services

The following AH Consulting service offerings are adapted and scaled to deliver the best value for clients. Relevant coaching is built into all engagements.
All Services begin with AH Consulting’s signature engagement for specified Focus Area(s). Following a sprint model with AH Consulting’s unique technique for quick value delivery, one Focus Area can be completed in as little as 3 weeks.

Input from various sources and perspectives is synthesized, analyzed, and organized into structured communication tools as a core package of 3 deliverables that includes validation along the way:
  1. Scope Model for Focus Area (big picture graphical view)
  2. Roles and Responsibilities Collaboration Model (RACI worksheet)
  3. Workflows Aligned with Roles and Responsibilities Model (Swim Lane views)
These core deliverables provide a clear and shared understanding of Focus Area context (“what”) at the right level of detail to make them immediately beneficial as path forward guides. They may also serve to inform additional service delivery work and internal initiatives. Another by-product of this engagement is identifying opportunities to ameliorate disconnects and dysfunction.

Client may choose to stop at this point or decide to continue building upon core engagement deliverables to encompass additional scope.

Download AH Consulting’s signature engagement model 1-pager →
Strategy Workshop defines and facilitates a customized workshop to derive a clear picture of business strategy with alignment among executive leadership, management and key personnel. Deliverable:
  • Strategy Document and Framework: vision, mission, key assumptions, business model, strategic goals with prioritization of next steps to execute on strategy
Designed for evolving startups who are ready to transition from “startup mode of operation” to a rationalized operating model to scale their business – starting by addressing Early-Stage Barriers.

First a note about what “scalability” means.  It means flexibility and that as you bring on more customers the acquisition and operational cost goes down – thereby creating greater profit margins.  It is not just a function of bringing on more customers. This requires creating an efficient, well-oiled operation with aligned training and onboarding – with an eye on continuous improvement.

Our approach encompasses leadership alignment, resolving bottlenecks, assessing processes and practices, and developing operational scalability frameworks that evolve to grow the company and customers.

In addition to the core deliverables from AH Consulting’s Signature Pathway Engagement that will be input to this Service engagement, suggested next service delivery topics for Scalability Readiness include:
  • Process Assessments for Scalability Readiness (“how things are done”)
  • Creation of Playbooks for Key Functions (directional operational guides)
  • Training Strategy and Curriculum Design Alignment (as input to Training Development)
  • Organizational Alignment (training and communication)
  • Scalability Planning and Methodology Maturity Alignment (long-term view)
AH Discovery engagement collaborates with client representative(s) to establish shared understanding and validation of what is believed to be true of current state with sufficient detail to identify risks, disconnects and opportunities.

Core deliverables are structured, simple and easy to use. This service is designed for relatively short engagements (e.g. 3 – 6 week sprints) with a fixed price and well-suited for:
  • Supporting Investor Due Diligence
  • Planning, Intervention and Remediation for Project Work and Other Strategic Initiatives
  • Validating Strategy, Scope and Delivery Plan for Budget Planning
  • Defining Game Plan for Moving Forward: what to do, high-level scope definition and how to approach
Sprints begin with Signature Engagement activities and  Core Deliverable as baseline. Client-specific deliverables may be added if needed.
Using our Customer Adoption Ecosystem as a guide, we partner with software solution vendor to develop a best-practice adoption framework to guide customer implementations such that their customer is best positioned to achieve the intended benefits for ultimate success.

This service is well-suited for:
  • Established or early-stage tech companies
  • Service providers offering SaaS solutions
This may also encompasses supporting their customers with integration.

Download AH Consulting’s Customer Adoption Ecosystem 1-pager →
Encompasses creating new practices or overhauling existing one(s) with coaching and adoption orchestration. Well-suited for:
  • Medical practices or health systems who are in pursuit of operational excellence and technology enabled innovation
    • Approaches are aligned with size of practice
  • Tech companies or service providers who need to evolve a component practice of their definition and delivery cycle
Our approach ensures holistic and integrated solutions that eliminate rework, reprocessing, and stakeholder disconnects — and leverages new models and technology to be more efficient and connected.
Realigns “PMO” with value delivery over project delivery. While projects are the means by which value is typically delivered. One can deliver a perfect project where the intended value is never achieved.

This service encompasses a unifying approach and framework for value delivery, shared services, organizational alignment, core practices, requisite capabilities, staffing model, coaching, adoption orchestration and interim leadership while preparing others to assume key roles. Well-suited for:
  • Early-stage companies that wish to get started with a sound and scalable foundation
  • Established companies with existing PMOs and want to take it to the next level to realize the added value
  • Established companies with earlier-generation PMOs that have failed to deliver value
Download AHConsulting’s VMO framework 1-pager →